Requirements & Gap Analysis
Understand your current processes, define your future ways of working, and produce a clear gap analysis and roadmap before committing to a Dynamics 365 or Power Platform project.
What is requirements and gap analysis?
Requirements gathering captures what the business actually needs from a system — the processes, data, reports, integrations and roles involved. Gap analysis compares those requirements against your current ways of working and any existing systems, then highlights the missing functionality, manual workarounds, data issues, reporting gaps, integration needs and adoption risks.
It matters because most failed implementations are not technology problems — they are scope, alignment and expectation problems. A short, well-run analysis phase gives stakeholders a shared picture of where you are, where you want to be and what it will realistically take to get there.
What we typically deliver
- Stakeholder interview notes and process maps.
- A prioritised requirements document.
- A gap register: missing functionality, risks and workarounds.
- A future-state design at the right level of detail.
- Recommendations, effort estimate and a phased roadmap.
- A suggested implementation approach.
Who it is for
Teams considering a Dynamics 365 or Power Platform project, replacing a legacy system, consolidating tools, or simply trying to understand why the current setup is not working. It is also useful as an independent second opinion before signing a larger statement of work.
From current state to a prioritised roadmap
- Step 1Current process
- Step 2Pain points
- Step 3Requirements
- Step 4Gap register
- Step 5Future process
- Step 6Roadmap
- Step 7Sign-off
- Step 8Ready to deliver
Where you are vs where you want to be
Current state
How processes, data and systems work today.
Future state
The desired way of working and the outcomes you want.
Gaps & risks
Missing functionality, manual workarounds and data issues.
Recommended actions
Prioritised steps, effort estimates and a phased approach.
Why choose this service
Clearer project scope
Reduce ambiguity before committing budget.
Reduced risk
Surface integration, data and adoption risks early.
Better stakeholder alignment
A shared view of priorities across the business.
Better solution design
Decisions grounded in real processes, not assumptions.
Fewer surprises
A roadmap that reflects reality, including dependencies.
Independent perspective
An objective view of your current setup and options.
How it works
Stakeholder interviews
Speak to the people who run and use the processes.
Current process review
Map how things work today, including workarounds.
Pain point analysis
Identify what is slowing the business down.
Future-state design
Define what good looks like at the right level of detail.
Gap register
Capture missing functionality, data and integration gaps.
Recommendations & roadmap
A prioritised, phased plan you can act on.
Tell us about your project
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